Frequently Asked Questions

We offer vehicles for every need and budget: from compact city cars and spacious family vehicles to sporty, luxury, or eco-friendly electric cars. Our range covers a wide spectrum, and thanks to our expertise in both electric and combustion engine vehicles, we find the right solution for every customer.

Our trade-in process is fair and transparent. We determine the current market value of your vehicle and derive the trade-in price accordingly. All values and details are documented in writing, so you can track the process at any time. Transparency is our top priority to provide you with the best possible experience.

The purchase price includes all costs – there are no hidden fees or additional handover charges. Every vehicle is delivered in perfect condition, including registration and a warranty. Accessories such as roof racks, additional wheel sets, tires, or floor mats, if available, are also included in the price.

All our vehicles have a verifiable clean history. Using advanced tools such as paint thickness gauges, we inspect each vehicle for accident damage. Only vehicles that meet our high standards go on sale. Our processes ensure that every vehicle offers the highest quality.

Of course! You can schedule a test drive anytime to experience the vehicle in real-life conditions. Simply book an appointment by phone at +41 41 410 18 85, via email at info@acluzern.ch, or visit us in our showroom at Sternmatt 9, 6010 Kriens.

Our vehicles come with a standard 1-year warranty or 20,000 km, whichever comes first. This warranty covers the engine and transmission. For additional protection, you can purchase an extended warranty at an extra cost.

We deliver every vehicle in top condition. Our preparation process includes a thorough interior and exterior cleaning, professional polishing, and minor repairs to leather or fabric parts. This ensures your vehicle is not only technically sound but also visually flawless.

The purchase process is simple and stress-free. From consultation and financing to insurance and registration, we support you every step of the way.

AC Luzern is a car dealer in Kriens near Lucerne specializing in inspected used cars. Since 2017 we have served over 5000 satisfied customers from Kriens, Lucerne, Horw, Emmen and Central Switzerland. We offer personal consultation, transparent pricing with no hidden costs and a Quality1 warranty on purchased vehicles.

AC Luzern offers a rotating selection of inspected used cars including various brands and types from compact cars to SUVs, electric vehicles and plug-in hybrids. Every vehicle is thoroughly inspected before sale and can optionally be equipped with a warranty.

Yes. AC Luzern offers the independent AVILOO FLASH battery test with certificate for electric cars and plug-in hybrids. Battery condition is a crucial factor for range, trust and residual value when buying a used EV. The test is performed directly at our location in Kriens.

The AVILOO FLASH battery test costs CHF 99 including an independent battery certificate. The test is manufacturer-independent and performed at AC Luzern, Sternmatt 9, 6010 Kriens.

The result is ready in about 15 minutes, certificate included. You do not have to leave your car with us and you do not wait for a later evaluation. Book the appointment itself online via our calendar or by phone at +41 41 410 18 85.

The AVILOO FLASH test is suitable for all electric cars and plug-in hybrids. It is especially useful for used vehicles, noticeable range loss, after frequent fast charging, after longer periods of inactivity, or shortly before the manufacturer warranty expires.

Yes. AC Luzern supports financing and leasing for used car purchases. We work with various partners to find the right solution for your situation. Contact us directly or visit us in Kriens for a personalized offer.

Yes. AC Luzern accepts trade-ins and evaluates vehicles fairly based on current market value. The value is directly deducted from the purchase price of your new vehicle. Contact us for a non-binding valuation.

If a vehicle is available, you can arrange a test drive directly with AC Luzern. A quick call to +41 41 410 18 85 or an email to info@acluzern.ch ensures your desired vehicle and consultation slot are prepared.

AC Luzern offers a Quality1 warranty on purchased used vehicles. The exact terms depend on the vehicle and mileage and are discussed transparently before the purchase. Drive with confidence knowing you are covered.

Battery condition directly affects range, charging behavior and residual value of an electric car. An independent certificate from the AVILOO FLASH Test creates transparency and trust, especially for used vehicles where battery health is not visible.

Yes. Located at Sternmatt 9 in 6010 Kriens, just minutes from Lucerne, AC Luzern is easily accessible from Horw, Emmen and all of Central Switzerland. Ample parking and direct road connections make visiting simple.

AC Luzern combines personal consultation, transparent pricing and technical expertise. As a locally owned dealership in Kriens, we offer our own EV battery test, warranty on purchased vehicles and over 5000 satisfied customers. Our 4.9-star Google rating speaks for itself.

A common rule of thumb follows the outside temperature: once it stays below around seven degrees, winter tires have the advantage, and summer tires again once temperatures rise in spring. Switzerland has no fixed legal changeover date, but drivers with unsuitable tires can be held liable in winter conditions.

This includes removal of the old tires, mounting of the new or stored tires, balancing and a visual check of tread depth, tire pressure and valves.

Cost depends on vehicle type and rim size. Contact us by phone or through the contact form for a non binding price quote.

Yes. We store your complete wheel set cleanly and with labelling so it is ready for the next season and you need no space at home.

An appointment secures a fixed time slot and a short wait. Contact us, we are happy to check short notice requests too.

Yes. You can bring your own tires or a complete wheel set, we take care of mounting and balancing.

A tire change including balancing usually takes around an hour per vehicle. The exact duration depends on vehicle type and workshop load.

Yes. We also handle tire changes and balancing for electric vehicles and plug in hybrids, gladly combined with our independent battery test.